INTO and Recruitment Counsellors
At INTO, we work with recruitment counsellor organisations to help us reach and support our students all over the world. Recruitment counsellors play a key role in our services to students; they have an in-depth understanding of the needs of local students and education systems helping us to provide services that fit the needs of students in over 100 countries around the world.
As an organisation, we are committed to the principles of the Agent Quality Framework and pledge to create and maintain the highest standards of recruitment counsellor management.
As a signatory of the agent framework, we are committed to:
- Empowering Student Choice and Enabling Informed Decision Making
- Ensuring Good Agent Governance and Professionalism
- Promoting Ethical Agent Practices, Professional Knowledge and Competency
- Increasing Transparency and Accountability
Our relationships with recruitment counsellors are based on expectations of the highest ethical standards. Each recruitment counsellor we work with goes through a careful vetting process, along with ongoing training, to make sure they follow our values and expected behaviours. By maintaining these high standards, we seek to ensure our recruitment counsellors always act with honesty, transparency, and professionalism.
A student guide to choosing an education (PDF)
National Code of Ethical Practice for UK (PDF)
INTO has entered a contractual arrangement with the above education recruitment counsellors, who are our official representatives. They are contracted to support qualified prospective students to choose a course, apply, find accommodation, and apply for a visa as appropriate to the prospective student’s circumstances. You can choose to use other education recruitment counsellors if you wish, but we spend resources training and helping these education recruitment counsellors to offer the best possible service, and we encourage you to only use one of our official education recruitment counsellors listed here. Please note, there have been examples of unofficial education recruitment counsellors claiming to represent us. Please check this list to be sure you are using an official partner of INTO.