Contact us

Guide to Information

We are committed to helping the public understand our activities. This is a guide to where information is published as part of INTO’s normal business operations – information which is routinely available and easy to find.  

From the list below, you will be guided to relevant sections on our websites where the information can be found.  

Any information we believe is not in INTO University Partnership's commercial interests to make routinely available is excluded from publication, and some information may only be available when requested in writing by emailing FOI@intoglobal.com 

In creating this guide to where information can be found, INTO has followed guidance published by the Information Commissioner’s Office and been guided by the terms of the Freedom of Information Act 2000 (FOIA) itself.  

We handle all requests for information in accordance with our Freedom of Information and Environmental Information Policy.

INTO University Partnerships Limited also publish details of its performance when handling requests for information made under the FOIA on behalf of the INTO Group – these statistics are published quarterly here in line with best practice recommendations in the Freedom of Information Code of Practice. 

If you cannot find the information you require from the list below, please contact us via FOI@intoglobal.com  and describe the recorded information that you looking for. 

 

Who we are and what we do 

  1. Our organisation

  1. INTO Group operational entities

  1. Our contact details

  1. Working for INTO - current vacancies

  2. Gender pay gap reporting

 

What we spend and how we spend it 

  1. Corporate and financial publications – annual reports

 

What our priorities are and how we are doing 

  1. Our priorities – annual reports

  1. Our mission 

  1. Our insights strategy

  1. Office for Students - registration

  1. Higher Education Statistics Agency - returns

  1. Office of the Independent Adjudicator – annual statements

  1. External audits – Agent Quality Framework

  1. Media releases

 

Our policies and procedures 

  1. Our academic service protocols

  1. Our application procedures

  2. Our Freedom of Information & Environment Information Policy

  1. Our recruitment counsellors

  1. Our student governance protocols

  1. Our commitment to student safety and wellbeing

  1. Our complaints policy

  1. Our data handling practices generally

  1. Our data handling practices for students

 

The services we offer 

  1. Our services – student recruitment

  1. Our services – on-campus partnerships

  1. Our services – INTO Qualifications

  1. Our services – teacher training

  1. Our services – transnational education