Lisa Henkel

Lisa Henkel serves as the Vice President of Operations. In this role, Lisa is responsible for providing project leadership and managing centralized resources to support US network projects and process improvement initiatives.

Aside from serving eight years in the United States Air Force, Lisa has spent her entire career in higher education. Prior to joining INTO, Lisa served in a variety of roles at University of Maryland Global Campus where she led the implementation of operational strategies and objectives across multiple revenue-generating and support departments. Lisa spent ten years in the university’s overseas divisions, including three years as the director of downrange and Europe operations, where she was responsible for directing enrollment operations across Europe, Africa and the Middle East.

Lisa has a master's degree in management and a Master of Business Administration from UMGC. She is also Agile, Lean Six Sigma and PROSCI Change Management certified.